Shipping policy
Shipping Policy
Thank you for shopping with Whisker Valley Co.!
Processing Times
Orders are typically processed within 1–3 business days after your order is placed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
- United States: 4–5 business days
- International: 7–21 business days
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, weather, or high order volume.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
Whisker Valley Co. is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.
Delays
While we do our best to ensure timely delivery, delays may occasionally occur that are outside of our control.
If you have any questions regarding your order, please contact us at support@whiskervalleyco.com.