Shipping policy

Shipping Policy

Thank you for shopping with Whisker Valley Co.!

Processing Times

Orders are typically processed within 1–3 business days after your order is placed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

  • United States: 4–5 business days
  • International: 7–21 business days

Please note that shipping times are estimates and may vary due to carrier delays, customs processing, weather, or high order volume.

Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

Whisker Valley Co. is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.

Delays

While we do our best to ensure timely delivery, delays may occasionally occur that are outside of our control.

If you have any questions regarding your order, please contact us at support@whiskervalleyco.com.